This Wednesday at 5:00 pm there will be a free day on how to improve the customer experience in tourist accommodation. This day is aimed at business people from the tourism sector (accommodation, catering, hospitality, transport operators, leisure activities, etc.) and the general public.
Presented by Álvaro Domínguez, CEO of COSTA Cx +, a consultant specializing in customer experience or client experience and Borja Pérez, director of TANGRAM Estudio Creativo, a consultant specializing in Online Strategy, Branding, Advertising and Social Media.
The Conference will begin with a presentation of the Aid of the Tourism Competitiveness Program, also addressing the following topics
- Differentiation / competitive advantage in companies
- The client
- Customization
- Relations with clients
- Loyalty
He found it to end with a colloquy between the attendees in which they tried to solve all the questions and questions about the main theme of the day. To register, you must send an email to formacion@camaracoruna.com or call the phone number 981216072 indicating name, surnames, NIF company, telephone number and email. The vacancies are limited and the term ends Wednesday at 13:00h.
